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Policies at
Virtual Services By Cierra

No Refunds, All Sales Final, Non-Transferable

 

Thank you for considering the services we offer here at Virtual Services By Cierra LLC (AKA "VSBC"). We appreciate your trust in our expertise and professionalism, and we are committed to providing you with high-quality and personalized support to meet your needs.

 

Please note that all sales and payments are final and non-refundable. Once you have made a purchase, you have committed to using the hours and or services within the specified timeframe in accordance with your Signed Contract, and we cannot issue any refunds or credits for unused hours or services.

 

Furthermore, please be aware that the hours and services purchased are non-transferable. This means that you cannot share or transfer your purchased hours and or services to another person or entity, whether for payment, gifting or any other reason. The hours and services are exclusively for your use, and you are responsible for scheduling and managing your time accordingly.

 

We understand that unforeseen circumstances may arise, and we will do our best to accommodate reasonable requests for rescheduling or adjusting your service package. However, please note that any changes or modifications to your package will be subject to our availability and discretion.

Our Right to Terminate

As a virtual assistant, content creator, and trainer, our priority is to provide high-quality and reliable support to our clients, and we strive to maintain a professional and respectful working relationship at all times. However, we reserve the right to terminate our services for any reason at our discretion, with or without notice in accordance with our Contract.

 

In the event that we need to discontinue our services, we will not issue any refunds for any unused services or hours. By engaging our services, you acknowledge and agree that we may stop services for any reason and that we will not be liable for any damages or losses incurred as a result of such termination.

 

We understand that unexpected circumstances may arise that may require the discontinuation of our services, such as a breach of trust, unethical behavior, or violation of our terms and conditions. In such cases, we reserve the right to terminate our services immediately, without notice, and without refund.

 

We will make every effort to communicate with you and resolve any issues before deciding to terminate our services. However, if we determine that it is in our best interest to discontinue our services, we will do so without hesitation, and our decision will be final.

 

We appreciate your understanding and adherence to our no refunds policy, non-transferable hours and services policy, and our right to terminate policy. If you have any questions or concerns, please do not hesitate to contact us at virtualservicesbycierra@gmail.com, and we will be happy to assist you.

Terms and Conditions

Effective Date: Friday May 19th, 2023

 

Please read these Terms and Conditions carefully before using virtualservicesbycierra.com and making a purchase. These Terms and Conditions govern your access to and use of our website and the purchase and use of digital items sold on virtualservicesbycierra.com. By using our website and making a purchase, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website and making a purchase.

 

Intellectual Property:

1.1 Ownership: All digital items, including but not limited to e-books, e-courses, templates, and other downloadable materials, sold on virtualservicesbycierra.com are protected by copyright and other intellectual property rights. The ownership and intellectual property rights of these items remain the sole property of Virtual Services by Cierra.

 

1.2 Limited License: Upon purchasing a digital item, you are granted a limited, non-exclusive, non-transferable license to use the item for personal or business purposes, as specified in the product description. This license does not permit you to modify, reproduce, distribute, sell, or exploit the item beyond the scope of the license granted.

 

Use of Website and Digital Items:

2.1 Website Access: You are granted a limited, non-exclusive, revocable license to access and use virtualservicesbycierra.com for personal or business purposes in accordance with these Terms and Conditions. This license does not allow you to download or modify any portion of the website, except as explicitly permitted.

 

2.2 Digital Item Purchase: By purchasing a digital item from virtualservicesbycierra.com, you agree to use the item solely for your personal or business purposes and not for resale, distribution, or any other unauthorized purposes. You may not share, transfer, or sublicense the digital item to any third party.

 

2.3 Prohibited Conduct: You agree not to engage in any conduct that may disrupt or interfere with the proper functioning of virtualservicesbycierra.com or infringe upon the rights of Virtual Services by Cierra or any other users. This includes but is not limited to hacking, unauthorized access, or any activity that violates applicable laws or regulations.

 

Payment and Pricing:

3.1 Payment: All payments for digital items purchased on virtualservicesbycierra.com must be made through the authorized payment methods specified on the website. You agree to provide accurate and complete payment information and authorize us to charge the total amount of your purchase, including any applicable taxes or fees.

 

3.2 Pricing: The prices of digital items listed on virtualservicesbycierra.com are subject to change without notice. Virtual Services by Cierra reserves the right to modify pricing at any time. Any price changes will not affect previous purchases made prior to the price change.

 

Refunds and Cancellations:

4.1 No Refunds: Due to the nature of digital items and their instant accessibility, we do not offer refunds or cancellations once a digital item has been purchased and accessed or downloaded.

 

4.2 Exceptions: In exceptional cases, if you believe there is a valid reason for a refund or cancellation, please contact our customer support team at virtualservicesbycierra@gmail.com. We will review your request on a case-by-case basis and may provide a refund or offer alternative solutions at our discretion.

 

Disclaimer of Warranties:

Virtual Services by Cierra makes no representations or warranties of any kind, whether express or implied, regarding the accuracy, reliability, or completeness of the information, content, or functionality provided on virtualservicesbycierra.com or the digital items sold on the website. You acknowledge and agree that your use of the website and any digital items is at your own risk.

 

Limitation of Liability:

To the maximum extent permitted by applicable law, Virtual Services by Cierra, its affiliates, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of virtualservicesbycierra.com or the purchase and use of digital items, even if advised of the possibility of such damages.

 

Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by and construed in accordance with the laws of The State of Hawaii. Any disputes arising out of or relating to these Terms and Conditions or your use of virtualservicesbycierra.com shall be subject to the exclusive jurisdiction of the courts of The State of Hawaii.

 

Severability:

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

Changes to Terms and Conditions:

Virtual Services by Cierra reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes. Your continued use of virtualservicesbycierra.com after any modifications or updates constitutes your acceptance of the revised Terms and Conditions.

 

If you have any questions or concerns regarding these Terms and Conditions, please contact us at virtualservicesbycierra@gmail.com

 

Thank you for using Virtual Services by Cierra and adhering to these Terms and Conditions.

 

Sincerely,

Virtual Services By Cierra, LLC

Cierra Kamohoalii-Antonio

Privacy Policy

Effective Date: Friday May 19th, 2023

 

At Virtual Services by Cierra, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when purchasing and accessing digital items on our website (virtualservicesbycierra.com). By using our website and making a purchase, you consent to the practices described in this policy.

 

Information We Collect:

1.1 Personal Information: When you make a purchase on our website, we collect certain personal information, such as your name, email address, billing address, and payment details. This information is necessary for processing your order, delivering the digital item(s), and providing customer support.

 

1.2 Automatically Collected Information: We may also collect certain non-personal information automatically when you visit our website, including your IP address, browser type, operating system, and referring website. This information is used to improve our website functionality and enhance your browsing experience.

 

Use of Information:

2.1 Order Processing: We use the personal information you provide to process your order, fulfill your purchase, and deliver the digital item(s) you have selected. This may include contacting you regarding your order or providing you with relevant updates and notifications.

 

2.2 Customer Support: We may use your personal information to respond to your inquiries, address your concerns, and provide you with customer support services. This includes assisting with technical issues related to accessing or downloading digital items.

 

2.3 Communication: With your consent, we may use your email address to send you promotional emails, updates about our products and services, and other relevant information. You have the option to unsubscribe from these communications at any time.

 

2.4 Legal Compliance: We may disclose personal information when required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety and security of our users.

 

Data Security:

We implement appropriate security measures to protect your personal information and ensure its confidentiality. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

 

Third-Party Service Providers:

We may engage trusted third-party service providers to assist us in delivering our products and services. These service providers have access to certain personal information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality of that information.

 

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

 

Children's Privacy:

Our website and digital items are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information promptly.

 

Your Rights:

You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights or have any concerns about the privacy of your information, please contact us using the information provided at the end of this Privacy Policy.

 

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the revised policy will have an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

 

Contact Us:

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at virtualservicesbycierra@gmail.com

 

Thank you for trusting Virtual Services by Cierra

Digital Item Policy

Effective Date: Friday May 19th, 2023

 

Please read this Digital Item Policy carefully before purchasing any digital items from virtualservicesbycierra.com. This policy outlines the terms and conditions governing the purchase and use of digital items on our website. By making a purchase, you acknowledge and agree to comply with this policy.

 

Ownership and Usage:

1.1 Ownership: All digital items, including but not limited to e-books, e-courses, templates, and other downloadable materials, sold on virtualservicesbycierra.com are the intellectual property of Virtual Services by Cierra. The ownership and intellectual property rights of these items remain the sole property of Virtual Services by Cierra.

 

1.2 Usage Restrictions: By purchasing a digital item from virtualservicesbycierra.com, you are granted a limited, non-exclusive license to use the item for personal or business purposes. This license does not allow you to reproduce, distribute, share, or resell the item to any third party. Any unauthorized use, distribution, or sharing of the digital items may constitute copyright infringement, and Virtual Services by Cierra reserves the right to take legal action to protect its rights.

 

No Physical Items or Refunds:

2.1 Digital-Only: When purchasing digital items from virtualservicesbycierra.com, please note that no physical items will be shipped or delivered. All items are digital and accessible through download or online access.

 

2.2 No Refunds: Due to the nature of digital items and their instant accessibility, we do not offer refunds or cancellations once a digital item has been purchased and accessed or downloaded. Please refer to our No Returns Policy and No Refunds Policy for further details.

 

Compliance with Terms and Conditions:

By purchasing and accessing digital items from virtualservicesbycierra.com, you agree to comply with our Terms and Conditions, including but not limited to the usage restrictions, no redistribution, and no refund policies outlined therein.

 

Liability and Legal Action:

Virtual Services by Cierra reserves the right to pursue legal action against individuals or entities who infringe upon its intellectual property rights by redistributing, reproducing, or sharing purchased digital items without authorization. Any unauthorized use may result in legal consequences and potential liability for damages incurred.

 

Contact Us:

If you have any questions or concerns regarding our Digital Item Policy or any other inquiries, please contact our customer support team at virtualservicesbycierra@gmail.com. We are here to assist you and provide further clarification.

 

Thank you for your understanding and cooperation in adhering to this Digital Item Policy. We appreciate your support of Virtual Services by Cierra.

 

Sincerely,

Virtual Services By Cierra, LLC

Cierra Kamohoalii-Antonio

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